3925 Spencer Street, Torrance, CA 90503
Give us a Call: (310) 464-2799
Pay Online

Self Storage FAQ

Girl holding storage box
When are you open?
Our office hours for viewing or renting new units, making payments, etc are:

Monday - Saturday:
9 am to 6 pm
Sunday:
9 am to 5 pm

Our gate hours for existing customers to access their units are:

Monday - Saturday:
9 am to 6 pm*
Sunday:
9 am to 5 pm*

* Entry to the facility must be made at least 15 minutes prior to closing so that the facility can close on time.

Some units have 24 hour access, and are not subject to these times.

We are closed on all major holidays, including New Years Day, Easter, Memorial Day, July 4th , Labor Day, Thanksgiving, and Christmas. On Christmas Eve, we close at 3:00 PM, and on New Years Eve we close at 5:00 PM.
When can I move in?
If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.
How much notice needs to be given before I move out?
All contracts are month-to-month. However, we do require a 10-day notice before you move out.
What type of documentation do I need to provide in order to rent a space?
We require a government-issued photo ID (example: driver’s license, state ID, or passport).
Do I need to sign a long-term lease?
No, we rent on a month-to-month basis unless the customer requests otherwise.
Does there have to be someone in the office to let me through the security gates?
No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.
How do I make a payment?
You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.
What forms of payments do you accept?
Checks, Money Orders, VISA, MasterCard, American Express and Discover and cash.
How do I know how much storage space I will need?
You can either use our Storage Calculator on our website or call our manager for assistance.
Do you sell boxes and storage supplies?
Yes. We sell various moving supplies in our office.
Are there any items that I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.
Do you have handcarts and dollies available at your facility?
Yes. You are welcome to use our complimentary carts to move in.

Storage Space Calculator

Use our Space Estimator Tool to accurately calculate what size unit you will need to store all of your items!

Storage Size Guide

Not sure how big your unit needs to be? Use this guide to see what size unit you'll need!